You can also contact HR Department by writing to: recruitment@vietnammedicalpractice.com

POSITION IT Systems Supervisor
Location Hanoi
General Information We are Family Medical Practice – the largest and oldest foreign, privatedly-owned, international health care provider in Vietnam. With 6 clinics in major cities within Vietnam, FMP delivers personalized support, customer service, and comprehensive medical care for the best value to our foreign and local populations. Our multi-national team of physicians comes from the US, Canada, Israel, France, Belgium, Italy, Switzerland, the UK, Japan, Philippines, Australia, Vietnam, and Argentina. We are a growing and thriving company. More clinics and a hospital are being planned and will be operational within the next 6-24 month time frame.
 Job Description a. General description

The IT Supervisor is responsible to ensure the operational level of ALL IT and communication equipment/ systems at Hanoi Family Medical Practice (hardware, software and website)

b. Availability:

i. During an emergency situation – 24/7 (potential damage to medical or IT systems total failure with lack of supporting the medical efforts).

ii. In all other cases – during working hours

iii. Special maintenance and improvement works will be done after working hours as per an advance schedule.

c. Telecommunication and mobile systems

i. The IT Supervisor is in charge of the telephone systems.

ii. Video conference

iii. Local Wi-Fi abilities and Local TV in the clinics

iv. 3G/ GPS based data transferred systems in the Ambulance

d. The IT Supervisor assists with technical information as required by the IT Manager/ IT Director at HCMC and the CEO of in purchasing and maintenance efforts out of Hanoi Company

 Job Requirement a. At least 8 years of experience in IT

b. Experience of minimum 4 years as IT Supervisor including training, coaching and monitoring team members

c. Experience in IT support/ maintenance service as managing level engineer

d. Hands on capabilities are a must

e. Excellent English communication skills – Proficiency level speaking, writing and reading
f. Experience in hospital/ hotels industries – advantage

g. Vast experience in the following areas:

Information security – Multilayer
Servers
Backup solutions
Networking
Storage solutions
OS: Windows/Linux support
High proficiency with PC and Hardware support
Familiar with IT overall policies
DRP would be an advantage

Others Salary Range – Negotiable
Starting date Immediate